Privacy Policy

Effective Date: 09.10.2024 SHADOWMEDIA ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy explains how we collect, use, disclose, and safeguard your information when you use the Nizhal App, the website nizhal.co, and related products and services (collectively, the "Services"). By using the Services, you agree to the terms of this Policy.

1. Scope of the Policy

This Policy applies to all Personal Information collected through the Services, as well as any related offline interactions with SHADOWMEDIA. This Policy does not apply to third-party websites, applications, or services that may link to or be accessible through our Services.

2. Information We Collect

You can use certain aspects of the Services without providing any Personal Information. However, to access some features, you may need to provide:
Account Information: Username, password, and unique user ID.
Contact Information: Email address and phone number.
Basic Personal Details: Name, country of residence, and other optional profile details.
We may also collect non-identifiable information like device data, usage statistics, and app settings.

3. Collection from Minors

We do not knowingly collect Personal Information from individuals under the age of 18. If we learn that we have inadvertently gathered such data, we will promptly delete it. Parents or guardians are encouraged to monitor their children’s use of online platforms and contact us if necessary.

4. How We Use Your Information

We use your information to:
Create and manage user accounts.
Provide, personalize, and improve the Services.
Respond to your inquiries and support requests.
Send important updates, including changes to policies or service features.
Ensure compliance with terms and prevent fraudulent activities.

5. Legal Bases for Processing

We process your Personal Information on the following legal bases:
Your explicit consent.
Performance of a contract or pre-contractual obligations.
Compliance with legal obligations.
Legitimate interests pursued by SHADOWMEDIA or third parties.

6. Managing and Deleting Information

You can review and modify your Personal Information within the Services. To delete your account or specific data, contact us directly. Note that we may retain certain data to meet legal requirements or resolve disputes.

7. Sharing of Information

We do not sell your Personal Information. However, we may share it with:
Service Providers: To facilitate the functionality of the Services.
Legal Authorities: When required by law or to protect rights and safety.
All third parties processing your data are bound by confidentiality and authorized only to use it for specified purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission or electronic storage method is entirely secure. By using the Services, you acknowledge these inherent limitations.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:
Enhance user experience.
Track usage statistics.
Improve security.
You can disable cookies in your browser settings, but this may impact your experience with the Services.

10. Do Not Track (DNT)

Currently, the Services do not respond to DNT signals. However, we limit data collection as described in this Policy.

11. Social Media and External Links

The Services may include social media features or links to external resources. Interactions with these features are governed by the privacy policies of their respective providers. SHADOWMEDIA is not responsible for the practices of third-party platforms.

12. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once retention is no longer required, we securely delete your data.

13. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws.

14. Policy Updates

We may update this Policy periodically. When we do, we will revise the "Effective Date" above and notify you via email or within the Services. Your continued use of the Services after updates indicates your acceptance of the revised terms.

15. Your Rights

Depending on your jurisdiction, you may have rights to:
Access and rectify your data.
Request deletion of your data.
Object to certain types of processing.
Withdraw consent.
To exercise these rights, contact us using the information provided below.

16. Contact Us

If you have questions or concerns about this Policy or wish to exercise your rights, contact us at: Email: info@nizhal.co shadowmedia10@gmail.com
We are committed to addressing your concerns promptly and transparently.